TERMS & CONDITIONS

Last Updated: 07 March 2024

Geode Restaurant and Bar is a trading name of G&A RESTAURANT LTD, a company registered in England and Wales with the registered office located at 14-15 Beauchamp Pl, London SW3 1NQ, United Kingdom, under company number 14357562.

For the purposes of this policy, Geode Restaurant and Bar includes its affiliates.

Geode Restaurant and Bar operates this website https://ggo.etu.mybluehost.me/. The Site allows the reservation of tables (and other complementary services) at our restaurant located in London (collectively referred to as the “Establishment”).

Please note that messages sent through the Site are subject to interception and cannot be guaranteed as confidential until they reach us.

1. PREAMBLE

These general terms and conditions (the “Terms”) define the terms under which Geode Restaurant and Bar allows its customers (the “Customer(s)”) to benefit from all of the services, particularly reservation services, available on this Site and described below (collectively, the “Services”).

Before reserving any Service on the Site, the Customer declares:

  • They are acting for personal, non-commercial purposes;
  • They are at least eighteen years of age and have the legal capacity to accept these Terms.

Customers are advised to carefully read and accept these Terms before reserving any Service offered on the Site. Saving and printing these Terms using standard browser and computer functionalities is recommended.

Geode Restaurant and Bar reserves the right to modify or supplement these Terms at any time. The new version of the Terms will be available on the Site with an effective date. Customers should regularly consult the Terms for changes. The Customer will only be bound by the Terms in force at the time of their Service reservation.

The Customer assumes the exclusive responsibility for obtaining the technical means necessary to access the Site.

2. DESCRIPTION OF THE SERVICES

2.1 SERVICES

Geode Restaurant and Bar offers on its Site:

  • Reservation services for our restaurant (“Restaurant Services”).

The essential characteristics, availability, services, and specific conditions of sale for the selected services of the Establishment are presented during the reservation process as described in clause 3 below.

2.2 RESTAURANT SERVICES

Each service’s essential characteristics, availability, and particular sale conditions are presented during the reservation process. Each Establishment may have its own special terms and conditions, available on the Site, which are communicated to the Customer before any reservation.

3. RESERVATION PROCESS

The Customer can choose any Service presented on the Site by following the provided reservation process. This includes:

  1. Input of search criteria (date, time, number of guests);
  2. Selection of the service;
  3. Summary and confirmation of the reservation;
  4. Acceptance of the Terms and Special Conditions;
  5. Confirmation email sent to the Customer summarizing the reserved Service(s), price(s), accepted Special Conditions, reservation date, and after-sales service information.

Reservations are considered made once the Customer is presented with a confirmation page and/or receives a confirmation email.

4. PRICE AND PAYMENT

4.1 PRICE

Prices related to the reservation of Services are indicated before, during, and after the reservation. For Restaurant Services, the prices are for the number of people and date selected.

4.2 PAYMENT

Payment methods and any pre-payment information will be detailed during the reservation process.

5. CANCELLATION OR MODIFICATION OF A SERVICE RESERVATION

Special Conditions specify the terms for canceling or modifying a reservation. These can be done directly with Geode Restaurant and Bar, whose contact information is provided in the reservation confirmation email.

6. OBLIGATIONS AND RESPONSIBILITY OF THE CUSTOMER

The Customer is responsible for their choice of Services and for providing accurate information during reservation and account creation. They must use the Site and Services in compliance with applicable regulations and these Terms.

7. OBLIGATIONS AND RESPONSIBILITY OF GEODE RESTAURANT AND BAR

Geode Restaurant and Bar commits to providing access to the Site and Services, acting with diligence and competence to remedy any reported malfunction.

8. FORCE MAJEURE AND RELOCATION

Neither party can be held liable for non-fulfillment of obligations due to Force Majeure Events. Specific provisions apply for relocations due to such events.

9. CONTACT, CUSTOMER SERVICE, AND COMPLAINTS

Customer Service is available to address any claims related to Services. Contact details and complaint procedures are outlined.

10. PRIVACY AND PERSONAL DATA PROTECTION

Geode Restaurant and Bar processes personal data as described in the Privacy Policy. This includes reservation execution and may involve data transfer subject to applicable regulations.

11. MISCELLANEOUS

These Terms constitute the entire agreement between the parties. Any other customer conditions will not be incorporated. Disputes will be governed by English law and subject to the jurisdiction of English courts.

12. APPLICABLE LAW AND DISPUTE RESOLUTION

These Terms and any arising disputes will be governed by English law. Disputes will be subject to the jurisdiction of the courts of England and Wales.

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